Terms of Service

1. Acceptance of terms

By creating an account, browsing listings or placing bids on VehiBid, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use the platform.

2. Eligibility

• You must be at least 18 years old and a resident of Sri Lanka.
• You must provide a valid Sri Lankan NIC for verification before placing bids.
• You agree to provide accurate, current and complete information.
• One account per person. Multiple accounts may be suspended.

3. The auction process

3.1 Listings

Sellers submit listings with an indicative price range. VehiBid’s moderators review every listing before it goes live, and may approve it, adjust the range or reject it.

3.2 Vehicle condition

Sellers declare the condition of what they list. VehiBid does not inspect vehicles or parts. Buyers should inspect in person before any money changes hands.

3.3 Bidding within the range

Bids within the approved range are free. Each bid must be at least the next bid shown on the lot.

3.4 Bidding above the maximum

To deter spam and show serious intent, a one-off, non-refundable fee per auction applies before your first bid above the seller’s approved maximum. It is charged through PayHere.

3.5 Auction extensions (anti-snipe)

If a bid is placed within the final minute, the auction end moves to two minutes after that bid, to prevent last-second sniping. This may repeat each time a late bid is placed.

4. Fees

VehiBid charges no commission on sale prices. These are the only fees:

• Above-maximum bid fee: paid by a bidder, once per auction. Non-refundable.
• Seller reveal fee: optional, paid by a seller after an auction that ended with bids, to unlock bidder details and open a private chat. Per auction, non-refundable.
• Confirmation deposit: paid by the winning bidder within 24 hours to confirm the purchase. If it isn’t paid in time, the lot passes to the next bidder. It is refunded when you collect the vehicle.

The current schedule is on the Fees page. If it changes, a listed lot keeps the fees it was listed under.

5. Off-platform transactions

Final payment and vehicle handover happen directly between buyer and seller. VehiBid makes introductions and provides a chat tool but is not a party to the sale. We recommend inspecting in person and meeting at a safe public location for handover.

6. Prohibited conduct

• Misrepresenting a vehicle’s condition, ownership or history.
• Bidding without genuine intent to purchase.
• Using multiple accounts to inflate bids on your own listing.
• Soliciting transactions outside the platform to avoid fees.
• Posting illegal items, stolen vehicles, or items with undisclosed liens.
• Harassing other users through chat or any other means.

We have zero tolerance for abusive content and abusive users. You can report a listing, review, chat or user, and block a user from a chat. We review reports promptly and may remove content and suspend accounts.

7. Refunds and cancellations

The bid fee and reveal fee are non-refundable, except when VehiBid removes a listing after bidding for fraud, when they are refunded. The confirmation deposit is refunded when you collect the vehicle, or if it was paid after the confirmation window closed.

8. Suspension and closing your account

VehiBid may suspend or terminate accounts that violate these Terms, are involved in fraud or otherwise harm the platform. You may delete your account at any time, once you have no open auctions or unconfirmed wins.

9. Limitation of liability

VehiBid is provided “as is”. To the maximum extent permitted by Sri Lankan law, VehiBid is not liable for vehicle condition, off-platform fraud, missed bids due to technical issues, or any indirect, incidental or consequential damages.

10. Governing law

These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka, and disputes are subject to the courts of Sri Lanka.

11. Changes to these terms

We may update these Terms from time to time, and will tell you about material changes before they take effect. Continued use of the platform after that date constitutes acceptance.

12. Contact

Questions about these Terms? contact us through the Help page